Contact

Monday to Friday from 8 am to 10 pm

  902 499 499 902 499 499
 
Contact

If you are a customer

Private customer 902 499 499 or via this form
Muface customers 902 499 600
Muface Internacional customers 902 499 160
24 h DKV doctor 902 499 799
Worldwide travel insurance 00 34 91 379 04 34

atencion.cliente@dkvseguros.es

On-line
authorisations Some medical tests require authorisation. You can request it through Customer Private Area.

On-line
reimbursement of expenses. If you have a replacement policy (DKV Mundisalud or DKV Top Health), you can request a refund of expenses via Customer Private Area.

For any concern, you can consult the self-assessment guide on-line or via dkvreembolso@dkvseguros.es o dkvtophealth@dkvseguros.es.

If you would like to be a client

If you would like information on our insurance policies or if you have any questions, please contact us on informacion.seguros@dkvseguros.es
 

If you are a medical professional

Press office

If you are a broker

Other matters

Find out who is assisting you when you call DKV

The DKV Integralia Foundation provides the customer service.

Complaints and claims

We give you detailed information on how to.

DKV, a committed company

DKV, a committed company

Discover everything we do for our environment.