Ethical and sustainable management

Endorsed by independent certificates

We are the first insurer to obtain the Ethical and Socially Responsible Management Certificate under the Forética SGE21 Standard.

Ethical Commitments Guidelines

Our Ethical Commitments Statute is the framework that directs DKV's work with the varied external public, with which the company interacts in accordance with its corporate values.

They are addressed to customers, healthcare professionals, brokers and partners, suppliers of general insurance services, general service suppliers and society: communities where we operate, non-profit companies, the regulatory environment, the public sector, governments and political parties, the insurance sector and the communications media.

See Ethical Commitment Guidelines

Code of Conduct for employees

This directs DKV's work in accordance with its corporate responsibility and sustainability policy and its corporate values of excellence, teamwork, sustainability, orientation to results, innovation and empathy.

Employee Code of Conduct

Sustainable management

At DKV we have a firm commitment to the environment. Our philosophy is based on sustainability and the rational management of resources. Because we consider that we must all contribute our grain of sand to fight for a better world. More information

View environmental policy

Ethics in DKV

Ethics in DKV is a promoter of professional and corporate excellence, based on people's behaviour and their personal responsibility, which forms part of the evaluation of their professional performance and creates an internal and external framework for cooperation to generate shared and sustainable profits. At DKV we have a system of evaluation, monitoring and improvement of our ethical business management system.

Ethical Management System

Financial management transparency

DKV Seguros and six of its products hold the EthSi certificate from the Observatory of Ethical Finances of the Catalan association FETS (Finançament Étic Solidari). For seven consecutive years, DKV has renewed this certificate, which accredits financial management transparency and ethical conduct towards the company's public, and towards society and the environment. As well as the company, the insurance products that hold the EthSi certificate are: DKV Integral Sin Barreras, DKV Integral, ERGO Hogar, ERGO Protección Familiar, ERGO Ecofuneral and ERGO EcoHogar.