Documents that are provided with the contract

  • Medical directory book: information on the DKV Healthcare Services Network and how to access it.
  • General Conditions: a book containing all the clauses (rights, obligations, coverage, etc.) that apply to your contract and which are common to all customers.
  • Particular Conditions: documentation with contract terms tailored to your particular situation, such as name of the insured party, address, date of effect of the policy, premium, etc.
  • MEDICARD® health card: that identifies you as a DKV Seguros customer gives you access to the contracted services.