Monday to Friday from 8 am to 10 pm
If you are a customer
- Private customers 976 506 000 or on this form
- Mutual insurance companies 902 499 600
- Mutual insurance companies (abroad) 902 499 160
- Medical helpline: 24 h DKV doctor : 976 991 199
- Worldwide travel assistance 00 34 91 379 04 34
- Death assistance: 976 506 009
- 24-hour helpline for incidents at home: 976 991 198
Online expenses refund
- If you have a refund policy (DKV Mundisalud or DKV Top Health), you can request a refund of expenses via customer area.
- If you have any queries have a look the online self-settlement guide or contact firstname.lastname@example.org o email@example.com.
If you would like to be a client
- 902 499 350
- If you would like information on our insurance policies or if you have any questions, please contact us on firstname.lastname@example.org
If you are a medical professional
If you would like to be part of our medical directory:
If you are already part of our medical directory:
- to provide notification of any changes: email@example.com
- for issues about billing, please contact your nearer branch.
93 214 00 78
If you are a broker
902 499 200