Contact

Monday to Friday from 8 am to 10 pm

976 506 000

Miniature

If you are a customer

Private customers 976 506 000 or on this form

Mutual insurance companies 902 499 600

Mutual insurance companies (abroad) 902 499 160

24 h DKV doctor 976 991 199 | 902 499 799

Worldwide travel assistance 00 34 91 379 04 34

atencion.cliente@dkvseguros.es

On-line authorisations

Some medical tests require authorisation. You can request it through Clients' Area or by email at autorizaciones@dkvseguros.es, where you can also make any enquiries on this topic.

Online expenses refund

If you have a refund policy (DKV Mundisalud or DKV Top Health), you can request a refund of expenses via customer area.

If you have any queries have a look the online self-settlement guide or contact dkvreembolso@dkvseguros.es o dkvtophealth@dkvseguros.es.

If you would like to be a client

If you would like information on our insurance policies or if you have any questions, please contact us on informacion.seguros@dkvseguros.es

If you are a medical professional

Press office

93 214 00 78

comunicacion@dkvseguros.es

If you are a broker

902 499 200

atencion.mediador@dkvseguros.es

Other matters