Online medical query

Download the Digital Doctor for reliable, secure and easy medical guidance.

Digital Doctor App. Your online medical consultation

  • Included in your policy for you and your family.*
  • Avoid journeys and resolve your queries from where you are.
  • Consult a general practitioner by chat, video consultation or 24-hour phone number.
  • Ask specialists directly...


DKV Seguros    DKV Seguros

Check your symptoms for free

Assess your symptoms by answering questions on your mobile phone

Online medical query

If you need online medical assistance, hold video consultations and chats with a doctor

Medical reports

Send and receive information directly to and from your doctor

Medical condition search engine

Includes a disease search engine to obtain information


Online medical consultations are a sign of DKV's commitment to digital transformation. This is why we want to present Digital Doctor (*), the medical video consultation and chat app with a symptom checker that will give you medical advice, privately and securely. This way you can avoid unnecessary trips and long waits.

Do you want to know what users ask through an online medical consultation? The 2,000 users that already use Digital Doctor ask about common colds, dermatology and test results. But there are many other questions you can ask your online doctor.

*Download it free and enjoy the advantages, designed exclusively for you, for being our customer. Because we like to make things easy for you, we like you to take care of your health.


Digital Doctor DKV, the application to check your symptoms


Check your symptoms

If you like, you can assess your symptoms or even those of a family member. It is very useful for situations in which you would like help in diagnosing the reasons for your symptoms.

Chat or have an online video call with your doctor

If you need online medical help from healthcare professionals, you can make an online medical consultation. Use it when you need help from a doctor to understand your symptoms.

Send and receive images and reports

Share images and documents with practitioners, receive and download reports from your virtual queries. You will also be able to access records of your previous queries.

Integrated with Quiero Cuidarme

Digital Doctor is integrated with Quiero Cuidarme. Your common health details in both apps will be automatically synchronised. If you are still not a user of Quiero cuidarme, why not download it free of charge and check your healthy lifestyle index?

Why choose DKV?

More than 40 million customers in Europe

Thanks to you, we are a strong, leading, and respected company.

The most extensive medical directory

So you can choose from among the best specialists.

Centres and hospitals near you

to cover any need that may arise.

A Zero Co2 company

We create environmental and social value.

(*) Quiero cuidarme Más is a service managed by DKV Services S.A., an entity entrusted with the provision and development of digital health services for persons insured by DKV Seguros y Reaseguros SAE.